Are you a service provider or a product maker? if you want to know Difference Between Service and Product read this article until the end. People want diverse range of services and products to satisfy various needs and wants. If you have ever thought about it Maybe it’s time to take a look at what you offer again since there are some important differences exist between these idioms.
In this regard, companies play a crucial role in providing different products and services to various end customers. Although, sometimes people Mixed these two expressions up. and most of the time use them instead of each other to refer to one thing but a closer analysis between them shows that they are different. The most important difference between the two concepts is that while a service is intangible a product is tangible. More details about the differences between a product and service are clearly outlined below.
Services are about building a strong relationships and trust with customers even though Products tend to fill a need or want for the customer.
One of the easy ways to distinguish between these two is that products are physical, it can be touched, and it’s obvious and visible, or on other words, feel them. But services are more intangible. Sometimes main part of the challenge of offering a service is to make the elements more tangible so that the consumer connects to the service brand.
Products usually come in many formulations exactly like other stuff for example all the Clothes offered in different sizes, styles, colors. Services generally do not offer different methods for example As a Dermatologist’s visit is like other doctor’s visit, whether you are going for your skins or diabetes. (You might choose different service providers, but the basic elements will be the same.)
It is much harder for consumers to assess the quality of the service received than the quality of a product purchase. As you can not estimate the quality of services you
Because a service is consumed as it is offered. It can be done, but it is usually much harder for the consumer.
If I don’t sell my hotel room tonight, I cannot ever sell it – it is gone forever. Products on the other hand have a longer life. If I put a box of cookies on the shelf and don’t sell it today, I can still sell it for some period of time beyond today.
As technology grows, more and more products a service element (as in customer service, online sails, instruction manuals, communities, etc.), products begin to take on some of the elements of services. Finally, services and products need massively different marketing approaches. Understanding the basic nature of what you are offering could lead your company to interesting and valuable insights for your marketers and your current customers.